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New Enquiries Assistant

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  • Join a client-first firm with a growing national presence
  • Play a key role in delivering high-quality service to personal injury clients
  • Supportive team with opportunities for long-term development

 

If you’re passionate about delivering excellent client care and are looking to make a meaningful difference in a legal setting, this is a brilliant opportunity to join a respected Manchester-based law firm with a strong reputation for putting people first.

You’ll be the first point of contact for potential clients pursuing personal injury claims, playing a vital role in gathering information, assessing claim viability, and providing guidance and support throughout the onboarding process. It’s a people-focused position where your empathy, attention to detail, and communication skills will really shine.

Who we’re looking for

  • Strong background in customer service, ideally within a legal environment
  • Solid academic credentials
  • Empathetic and professional approach with strong interpersonal skills
  • Confident working in a paperless environment with good IT proficiency
  • Highly organised, analytical, and detail-oriented
  • Self-motivated team player who uses initiative but knows when to seek support

Salary & Benefits

  • Full-time, office-based role in central Manchester
  • Long-term development and progression opportunities within a supportive firm
  • Chance to build a career within a growing PI team known for exceptional service

Contact Kim Stark

If you’re interested in joining a firm that truly puts its clients and people first, get in touch with Kim Stark at kim.stark@realmrecruit.com or call 03300 245 606 for a confidential chat.

Apply now
Key details

Salary

£21,000 - £23,000

Location

  • Greater Manchester
  • North West

Role type

  • Hybrid working

Contract type

  • Permanent

Practice area

Personal Injury

Job ref

V-45199

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Kimberley Stark

Consultant for this role

Specialist for litigation and personal injury lawyers in the North West

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